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Support & Assistance

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Have questions about your 90-day SEO roadmap, the RankRoot Chrome extension, or billing? Reach out directly.

Direct Email

For account assistance, technical issues, or bug reports:

support@rankroot.app

Response Time

We typically respond within 12–24 business hours. Priority support is provided to Solo and Pro members.

Active Mon–Fri

Self-Service Hub

Explore in-depth tutorials, technical on-page audits, and link building guides in our Knowledge Base.

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RankRoot Chrome Extension Support FAQ

⚡ View on Chrome Web Store ↗

How do I connect my RankRoot account to the extension?

Open the extension popup and click "⚡ 1-Click Connect Account". As long as you are logged into rankroot.app in the same browser, your projects will sync automatically. Alternatively, paste your Developer API Key in the settings drawer.

Why does the extension need active tab permissions?

The extension only inspects the public DOM elements (such as Title, Headings, Meta tags, and Link types) of the specific webpage you are viewing when you click the extension popup. It does not track your general browsing history or monitor inactive tabs.

How do I report a bug or request a feature?

Send an email to support@rankroot.app with your browser version and a brief description of the issue. We release weekly updates.